Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve

Staff & facilities excellent. Tonnes of acitivities on site Beach access spectacular

I think the price the food too high.

Must can be said about this property and the potencial it has. A stunning location on one of Portugal's best beaches, huge grounds, golf fields, huge scattered pine trees and a true heritage feeling. At the ocean suites the bed and linens were great, typical high standard Marriott, providing amazing confort. The AC works fine, silently, as well as the bathroom ventilation. Room size is quite good and the overall design is ok. Breakfast food quality is good, not amazing. Cleanliness is very good, although I found a dead cockroach in the corner of the room. The resort is huge, there is always a serene silent place somewhere.

Now let me start by stating the high expectation I had for this property for the size, the fame and the longevity as supposedly one of Algarve's best resorts. Unfortunately I felt that so many things could be better that overall it was a letdown for the price. This is low season but the resort felt almost full. Regarding ocean suites, the newest part of the resort: - the halls decor is tasteless, mixing old and weird patterns, feels dated and boring. - breakfast facilities are in Colonial Garden in main building which is way small and just ugly. There are so many amazing Portuguese tiles I just don't understand the design options at all, the location is also terrible for a huge landscape like this, feels like a cramped corner place. With the amazing sea views of the resort aren't there any better places on the entire property? Not to mention the chairs are very high for the pairing table. I would completely close this space and change to a new one. - the spa. It is ok with several treatments and saunas but again the place seems cramped. - indoor pool. A huge renovation is in need. The struture is ok but new tiles or something interesting is in need for those colder days. Plus old rusty furniture around the pool is just not acceptable for this standard. - gym could get crowded, needs more space. - overall I felt the property needs a deep investment in uplifting almost all the central core facilities, the restaurants, the main outdodor square (terrible looking kids machines in the core of the square), the main pools, and overall better design everywhere with more attention to the details. It can be old but beautifull, not old, boring and even rusty. Marriott should consider a big name designer to rebirth this property. There is soo much space... The only part it really shines is in the sunset sea view bar which is great.

Staff room, bed and linen. Breakfast although excessively priced.

Temperature in hotel lobby during poor weather.

Service, location, facilities, standard of kitchen

Not all the restaurants were open

Everything - hotel and apartments were both comfortable. Really nice food options. Clay tennis courts were fantastic as was the beach. Great running trials along the beach too.

Facilities were Perfect for our teenage boys. Food, service and accommodation was excellent.

- Room/house-keeping - 8/10 - On-site restaurants - 7/10 - OPescador; fresh prawns/wholesome meal, over-priced however - Piri Piri Steakhouse - would return - service + food were spot on - Mare beach restaurant - one visit was enough - poor service and food quality - Jardim Colonial breakfast - average selection/fresh fruit was lovely and the daily fresh orange juice was a nice touch - Childrens activities incl. the bungee, electric cars and animal club was lovely

The fire alarm system went off on the first night of our stay - continued for at least 10-15 minutes before residents left their room (Ocean Suites) to see what was going on at reception. This happened at just a few minutes past midnight. There was no-one at reception whilst the fire alarm continued going off. It required one of the residents to call the main reception (from behind the desk where reception staff would be based) at the Pine Cliff Hotel (situated physically away from the Ocean Suites area) to inform them/advised security to assess the risk. This disturbed rest for myself and family on the first night. Residents were clearly upset and left in dismay about the above. For a 5 star resort and '5 star prices' there was suboptimal. Concern is if there was a real fire, what the health + safety repercussions would have been.

staff very attentive, facilities clean, restaurants excellent, well organized overall

elevator beach twice not working: need maintenance; there should be a store woth books, magazines, newspapers

Loved the beach. Loved the champagne bar - should have more selection of more affordable sparkling options - locals sparkling wines

Alot of the restaurants not open - portofino/Indian. We tried the Japanese but as we were new to this food the menu did not provide any nice taster menus for people new to sushi. Advice from staff was not great.

O hotel em si era mto bom I pequeno almoço com mesas e cadeiras velhas , pouca limpeza, Emoregado mto Mal Preparados , pouco simpaticos e comida muito Pobre em variedade para um hotel 5 estrelas

As instalavoes Peq almoço , a comida pobre Peq almoço , pouca limpeza Piscinas , esorwguicadeiras praia sujas e velhas Piscinas pouco limpas Nós Espaco fora hotel muito antiparticos Jacuzi spa sujo e estrangado margins sítios

Staff & facilities excellent. Tonnes of acitivities on site Beach access spectacular

I think the price the food too high.

Must can be said about this property and the potencial it has. A stunning location on one of Portugal's best beaches, huge grounds, golf fields, huge scattered pine trees and a true heritage feeling. At the ocean suites the bed and linens were great, typical high standard Marriott, providing amazing confort. The AC works fine, silently, as well as the bathroom ventilation. Room size is quite good and the overall design is ok. Breakfast food quality is good, not amazing. Cleanliness is very good, although I found a dead cockroach in the corner of the room. The resort is huge, there is always a serene silent place somewhere.

Now let me start by stating the high expectation I had for this property for the size, the fame and the longevity as supposedly one of Algarve's best resorts. Unfortunately I felt that so many things could be better that overall it was a letdown for the price. This is low season but the resort felt almost full. Regarding ocean suites, the newest part of the resort: - the halls decor is tasteless, mixing old and weird patterns, feels dated and boring. - breakfast facilities are in Colonial Garden in main building which is way small and just ugly. There are so many amazing Portuguese tiles I just don't understand the design options at all, the location is also terrible for a huge landscape like this, feels like a cramped corner place. With the amazing sea views of the resort aren't there any better places on the entire property? Not to mention the chairs are very high for the pairing table. I would completely close this space and change to a new one. - the spa. It is ok with several treatments and saunas but again the place seems cramped. - indoor pool. A huge renovation is in need. The struture is ok but new tiles or something interesting is in need for those colder days. Plus old rusty furniture around the pool is just not acceptable for this standard. - gym could get crowded, needs more space. - overall I felt the property needs a deep investment in uplifting almost all the central core facilities, the restaurants, the main outdodor square (terrible looking kids machines in the core of the square), the main pools, and overall better design everywhere with more attention to the details. It can be old but beautifull, not old, boring and even rusty. Marriott should consider a big name designer to rebirth this property. There is soo much space... The only part it really shines is in the sunset sea view bar which is great.

Staff room, bed and linen. Breakfast although excessively priced.

Temperature in hotel lobby during poor weather.

Service, location, facilities, standard of kitchen

Not all the restaurants were open

Everything - hotel and apartments were both comfortable. Really nice food options. Clay tennis courts were fantastic as was the beach. Great running trials along the beach too.

Facilities were Perfect for our teenage boys. Food, service and accommodation was excellent.

- Room/house-keeping - 8/10 - On-site restaurants - 7/10 - OPescador; fresh prawns/wholesome meal, over-priced however - Piri Piri Steakhouse - would return - service + food were spot on - Mare beach restaurant - one visit was enough - poor service and food quality - Jardim Colonial breakfast - average selection/fresh fruit was lovely and the daily fresh orange juice was a nice touch - Childrens activities incl. the bungee, electric cars and animal club was lovely

The fire alarm system went off on the first night of our stay - continued for at least 10-15 minutes before residents left their room (Ocean Suites) to see what was going on at reception. This happened at just a few minutes past midnight. There was no-one at reception whilst the fire alarm continued going off. It required one of the residents to call the main reception (from behind the desk where reception staff would be based) at the Pine Cliff Hotel (situated physically away from the Ocean Suites area) to inform them/advised security to assess the risk. This disturbed rest for myself and family on the first night. Residents were clearly upset and left in dismay about the above. For a 5 star resort and '5 star prices' there was suboptimal. Concern is if there was a real fire, what the health + safety repercussions would have been.

staff very attentive, facilities clean, restaurants excellent, well organized overall

elevator beach twice not working: need maintenance; there should be a store woth books, magazines, newspapers

Loved the beach. Loved the champagne bar - should have more selection of more affordable sparkling options - locals sparkling wines

Alot of the restaurants not open - portofino/Indian. We tried the Japanese but as we were new to this food the menu did not provide any nice taster menus for people new to sushi. Advice from staff was not great.

O hotel em si era mto bom I pequeno almoço com mesas e cadeiras velhas , pouca limpeza, Emoregado mto Mal Preparados , pouco simpaticos e comida muito Pobre em variedade para um hotel 5 estrelas

As instalavoes Peq almoço , a comida pobre Peq almoço , pouca limpeza Piscinas , esorwguicadeiras praia sujas e velhas Piscinas pouco limpas Nós Espaco fora hotel muito antiparticos Jacuzi spa sujo e estrangado margins sítios